Can I re-activate old contacts with Encharge?
Warming up (or re-engaging) a contact list is the process of sending one or more emails with the intention to clean up old and inactive contacts on that list. The process involves sending emails to grasp if the contacts still remember you and to create engagement with them like opens, clicks, and replies.
We do not allow warm-ups of old contact lists with Encharge.
Large dormant email lists tend to contain many outdated email addresses. Sending emails to an outdated email list often leads to a large number of bounces and spam reports.
Receiving many bounces and spam reports in a short amount of time might result in getting your Encharge account paused or suspended. That's why we discourage people from warming up their contact list through Encharge.