Per the CAN-SPAM Act, all businesses are required to add their physical mailing address to all marketing emails they send. Note that transactional emails do not require a mailing address.



To do that please follow the instructions below:

1. Enter your mailing address

Go to your account settings — https://app.encharge.io/account/info and click on the current address (or "Not set") in the "Mailing Address" section.



You will be prompted with a pop-up to enter your company's physical mailing address. For instance:

123 Main St. 
City 3810
Country

Click Save.

2. Add your mailing address to your emails

Use the merge tag {{account.mailingAddress}} to add your physical mailing address to your emails. You can also use {{account.mailingAddressSingleLine}} to insert the mailing address as a single line.

Note that this merge tag is included in your footer by default.

If the email lacks your mailing address you will be prompted with the following email issue:



# # Quick Start checklist

From logging in Encharge to activating your first automation flow, we've compiled a list of your first action items.

Step 1: Sign up or log into Encharge

Step 2: Set Up Your Mailing Address

Step 3: Learn how to navigate Encharge

Step 4: Import people

Step 5: Connect your apps

Step 6: Create your first flow

Step 7: Create your first email

Step 8: Set up site tracking

Step 9 (extra step for apps): Connect your app to Encharge

Updated on: 24/03/2025