> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.encharge.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Duplicate, Edit, or Archive an Email

To Duplicate, Edit, or Archive an email, go to the Email's page and click on the three dots in the top right of the email:

![](https://storage.crisp.chat/users/helpdesk/website/d81614a7a1dc0800/5f734c45-dff0-46de-bd15-b52059_12f6okg.png)

You can also access that menu when selecting an email from the Send Email Step or when creating a Broadcast:

![](https://storage.crisp.chat/users/helpdesk/website/92bdd93637376000/d0f2e87c-ba19-49a4-bb19-96d6e3_111x5pz.png)
---
# Duplicatе email

Duplicated emails will show as "Copy of [Original email name]".

Note that duplicating a Broadcast or a Send Email step with an attached email will not duplicate the email.
---
# Archivе email

Archived emails can only be restored manually by our team. If you've Archived an email by accident, please contact us.
---
# Copy email to another account

To copy an email from your current account to another account, go to the Emails page, click on the three dots at the top right of the email, and select "Copy to another account". You get to choose which account you want to copy the email to.

![](https://storage.crisp.chat/users/helpdesk/website/5c9ac153b9c8a000/e8dd04e8-a7a5-404e-849d-f38182_8tklp9.gif)