> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.encharge.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Flow Template: Revive Dead Product Leads

Connect with your product leads that are older than 60 days and have not converted to a premium plan. Here's another flow template that we created that will help you to reactivate old product leads or old expired trials. Check the video below:

Please note that the "Check FIeld" step was renamed to "Check Condition" on 15 Sep 2023.

${frame}[](https://www.loom.com/embed/c3494efa7c6045e89c89ac88803bbd5b)
---
## Create a Segment and Use the Entered Segment Trigger

To start off, create a segment on the [People](https://app.encharge.io/segments) page of the people whose profiles were created more than 60 days ago. Use the **Field** condition and select the **Created At** field from the drop-down menu. Then, set the other fields of the condition to "**more** **than**" and "**60**" as shown below:

![](https://storage.crisp.chat/users/helpdesk/website/bd2c2354196ed800/613ed0ac-09a6-4556-9ba2-e25847_z5yrth.png)

Select the segment within the [Entered Segment](//help.encharge.io/article/137-trigger-entered-segment) step that will be used to trigger the flow, and set it to apply to people who are in the segment and to those who will join in the future.

![](https://storage.crisp.chat/users/helpdesk/website/8195725150aab000/6d6784d0-f8f6-4ddf-88e0-4addd4_1jjg4ar.png)
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## Check if the Users Upgraded to a Premium Account

Link your Stripe account with Encharge on the [Apps](https://app.encharge.io/apps) page and map the appropriate fields. After doing so, you can add the [Check Condition](https://help.encharge.io/en/article/filter-check-condition-1x7pnf0/) filter to your flow and connect the trigger to it. Set it to check if the Stripe Status field is "not active". This is a custom field that you can create in your account and map with the **Status of this Customer's subscription** field from Stripe.

![](https://storage.crisp.chat/users/helpdesk/website/70b6691ed3eed000/c4d2aec1-790a-4cfc-9d51-deb191_xeapy2.png)
---
## Send an Email to Revive Dead Product Leads

After checking the Stripe Status field, add a [Send Email](//help.encharge.io/article/174-action-send-email) step to the flow to send an email and reconnect with your old product leads. Connect the filter to it and make sure that you select "**Yes**" on the **Proceed on** window.

![](https://storage.crisp.chat/users/helpdesk/website/3407e1a4296bd600/993bdf35-8981-4823-8ce9-cd75ba_13amddn.png)

![](https://storage.crisp.chat/users/helpdesk/website/95b9b369ee1ac000/3370f186-aafc-4aa0-bf1e-e4417f_1lgt5u5.png)

You can copy this flow to your account using this shareable link: [Revive Dead Product Leads - Share Link](https://app.encharge.io/flows/103105?flow-read-auth=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJwZXJtaXNzaW9ucyI6eyJmbG93SWQiOjEwMzEwNX0sImlhdCI6MTY1ODQyNzY1MH0.mDy505EiO-5RkGyL5EmY7_qZZYtE5cN3W8dePx73dZo)