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# How to Set Your Mailing Address

Per the [CAN-SPAM Act](https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business), all businesses are required to add their physical mailing address to all marketing emails they send. Note that transactional emails do not require a mailing address.

To do that please follow the instructions below:

# 1. Enter your mailing address

Go to your account settings — [https://app.encharge.io/account/info](https://app.encharge.io/account/info) and click on the current address (e.g. "Not set") in the "Mailing Address" section.

![](https://storage.crisp.chat/users/helpdesk/website/31ab5e8e28a2ce0/54b91777-468c-4ada-89eb-c51915_ihkdu2.png)

You will be prompted with a pop-up to enter your company's physical mailing address. For instance:

123 Main St.   
New York, 38310  
USA

Click Save.

# 2. Add your mailing address to your emails

Use the merge tag **{{account.mailingAddress}}** to add your physical mailing address to your emails. You can also use **{{account.mailingAddressSingleLine}}** to insert the mailing address as a single line.

Note that this merge tag is included in your footer by default.

If the email lacks your mailing address you will be prompted with the following email issue:

![](https://storage.crisp.chat/users/helpdesk/website/e87d9dcd8ae9f000/a00a8075-31e1-48a6-9f54-0d8c60_pv8o66.png)