> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.encharge.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Intercom Flow Steps

You can use the following Intercom steps in [Flows](//help.encharge.io/article/45-what-are-flows):

### Triggers:

* [New Intercom Lead](//help.encharge.io/article/151-trigger-new-intercom-lead)
* [New Intercom User](//help.encharge.io/article/152-trigger-new-intercom-user)
* [Tagged in Intercom](//help.encharge.io/article/153-trigger-tagged-in-intercom)

### Actions

* [Send Intercom In-app Message](//help.encharge.io/article/183-action-send-intercom-in-app-message)
* [Add Intercom Tag](//help.encharge.io/article/184-action-add-intercom-tag)