> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.encharge.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are Action Steps?

Action steps perform actions in [Flows](//help.encharge.io/article/45-what-are-flows). For example: send an email, add a tag, create a deal in a CRM.

To build a Flow, connect at least one [trigger step](//help.encharge.io/category/170-triggers) to an action step.

Action steps use the flash icon:

![](https://storage.crisp.chat/users/helpdesk/website/26d6223e3d29da00/5151ad51-65d0-4a68-a405-737b48_1x63vzc.jpeg)

![](https://storage.crisp.chat/users/helpdesk/website/c2a70b17318d6800/c3176128-f9e5-48b0-a145-2338a6_a11mvj.png)
---
# All Action steps

* [Send Email](//help.encharge.io/article/174-action-send-email)
* [Wait](//help.encharge.io/article/175-action-wait)
* [Change Field](//help.encharge.io/article/178-action-change-field)
* [Add Tag](//help.encharge.io/article/176-action-add-tag)
* [Remove Tag](//help.encharge.io/article/177-action-remove-tag)
* [A/B Test](//help.encharge.io/article/180-action-a-b-test)
* [Send Email Notification](//help.encharge.io/article/179-action-send-email-notification)
* [Send Slack Notification](//help.encharge.io/article/181-action-send-slack-notification)
* [Send Webhook](//help.encharge.io/article/182-action-send-webhook)
* [Send Intercom In-app Message](//help.encharge.io/article/183-action-send-intercom-in-app-message)
* [Add Intercom Tag](//help.encharge.io/article/184-action-add-intercom-tag)
* [Add to Facebook Audience](//help.encharge.io/article/188-action-add-to-facebook-audience)
* [Remove from Facebook Audience](//help.encharge.io/article/189-action-remove-from-facebook-audience)
* [Subscribe to Mailchimp](//help.encharge.io/article/185-action-subscribe-to-mailchimp)
* [Unsubscribe from Mailchimp](//help.encharge.io/article/186-action-unsubscribe-from-mailchimp)
* [Remove from Mailchimp](//help.encharge.io/article/187-action-remove-from-mailchimp)
* [Create HubSpot Deal](//help.encharge.io/article/190-action-create-hubspot-deal)
* [Change HubSpot Deal Stage](//help.encharge.io/article/191-action-change-hubspot-deal-stage)
* [Create Task in HubSpot](//help.encharge.io/article/192-action-create-task-in-hubspot)
* [Add to List in HubSpot](//help.encharge.io/article/385-action-add-to-list-in-hubspot)
* [Remove from List in HubSpot](//help.encharge.io/article/386-action-remove-from-list-in-hubspot)
* [Create HubSpot Record](//help.encharge.io/article/383-action-create-hubspot-record)
* [Update HubSpot Record](//help.encharge.io/article/384-action-update-hubspot-record)
* [Create Salesforce Lead/Contact](https://help.encharge.io/article/193-action-create-salesforce-lead-contact)
* [Lead Score](//help.encharge.io/article/194-action-lead-score)
* [Goal](//help.encharge.io/article/454-action-goal)
* [End Flow](//help.encharge.io/article/195-action-end-flow)
* [Archive Person](//help.encharge.io/article/196-action-archive-person)
* [Send SMS](//help.encharge.io/article/321-sending-sms-with-twilio-and-encharge)