My email sending has been paused, what to do now?
Apart from the initial account verification process, Encharge monitors email sending on an ongoing basis. To prevent abuse, we may pause or suspend certain accounts.
The most common reasons your email sending has been paused are:
- High bounce rate.
- High spam rate.
- Low engagement (opens, clicks).
- Low-quality email content.
- Lack of unsubscribe links in marketing emails.
If your email sending gets paused you will receive an email from us explaining the possible reasons. Our team will work with you to improve your email sending practices.