Stripe Triggers

Encharge supports a number of Stripe triggers:

  • New Stripe Payment
  • Trial Started
  • Canceled Subscription
  • Past Due Subscription
  • Activated Subscription

These triggers will add a person to a Flow in Encharge when the billing action is performed.


Connecting Stripe

Before you can use these triggers you need to connect your Stripe account to Encharge. To do that go to your apps, select Stripe, and enter your API key. You will also be asked to map the Stripe fields to Encharge fields.

Note that you can currently have just one Intercom account connected to Encharge.


How to set up Stripe triggers?

These triggers don't require any setup – a person will be added to a Flow in Encharge when the billing action is performed. You simply need to connect them to an action step or a filter step connected to an action.


Common questions

Will this trigger automatically import existing Stripe users?

No. This trigger will only add Stripe users that perform a billing action after you activate the Flow.

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