What are Action Steps?
Action steps perform actions in Flows. For example: send an email, add a tag, create a deal in a CRM.
To build a Flow, connect at least one trigger step to an action step.
Action steps use the flash icon:


Send Email
Wait
Change Field
Add Tag
Remove Tag
A/B Test
Send Email Notification
Send Slack Notification
Send Webhook
Send Intercom In-app Message
Add Intercom Tag
Add to Facebook Audience
Remove from Facebook Audience
Subscribe to Mailchimp
Unsubscribe from Mailchimp
Remove from Mailchimp
Create HubSpot Deal
Change HubSpot Deal Stage
Create Task in HubSpot
Add to List in HubSpot
Remove from List in HubSpot
Create HubSpot Record
Update HubSpot Record
[](//help.encharge.io/article/383-action-create-hubspot-record)[Create Salesforce Lead/Contact](//help.encharge.io/article/193-action-create-salesforce-lead-contact)
Lead Score
Goal
End Flow
Archive Person
Send SMS
To build a Flow, connect at least one trigger step to an action step.
Action steps use the flash icon:


All Action steps
Send Email
Wait
Change Field
Add Tag
Remove Tag
A/B Test
Send Email Notification
Send Slack Notification
Send Webhook
Send Intercom In-app Message
Add Intercom Tag
Add to Facebook Audience
Remove from Facebook Audience
Subscribe to Mailchimp
Unsubscribe from Mailchimp
Remove from Mailchimp
Create HubSpot Deal
Change HubSpot Deal Stage
Create Task in HubSpot
Add to List in HubSpot
Remove from List in HubSpot
Create HubSpot Record
Update HubSpot Record
[](//help.encharge.io/article/383-action-create-hubspot-record)[Create Salesforce Lead/Contact](//help.encharge.io/article/193-action-create-salesforce-lead-contact)
Lead Score
Goal
End Flow
Archive Person
Send SMS
Updated on: 25/03/2025
Thank you!